Like most exercises, to succeed in SAM you must prioritize the challenges, plan the change, execute the plan and review the performance.

Our clients may need support in any of these areas and we have a menu of approaches to call upon to help address the issue, namely:

  • The “SAM Healthcheck” diagnoses your capability to deliver SAM
  • “Delivering SAM” is a total programme approach to developing a comprehensive SAM solution
  • “Account Selection & Planning” is deployed at the front end to get greater focus and return on investment from SAM activities.
  • “Dealing with Procurement” is used to help plan and execute stronger engagement with the customer’s procurement function.
  • “SAM Training” drives up the overall performance of Strategic Account Managers;
  • The “SAM Simulator” is a specific software tool used to build better SAM strategies
  • “Capturing Value” is deployed at the back end to drive through implementation difficulties and extract maximum value from key account relationships.

Mosaic Focus



Mosaic SRM Ltd
Minerva Mill Innovation Centre Station Road Alcester Warwickshire B49 5ET
Astwood Design Consultancy