Our experience is that when SAM practices are deployed, sales from the strategic accounts typically grow twice as fast as the sales from the non-strategic accounts.
But that is not all. There are significant other benefits including:
Deeper customer insight
Higher win rates
Higher profitability
More opportunities
New breakthrough products and services
Stronger, broader and more senior relationships
More consistent service delivery
Higher customer satisfaction
Greater alignment
More focus
Higher skills and motivation
More accurate sales forecasts
Better business plans
Faster time-to-market
Less competition
Less price pressure
Fewer commodity relationships
Less conflict
Less waste
Mosaic SRM Ltd Minerva Mill Innovation Centre Station Road Alcester Warwickshire B49 5ET